Shipping methods, shipping costs and delivery times

 

DESTINATION

 DELIVERY 

 DELIVERY TIMES 

 ORDER AMOUNT 

 SHIPPING COSTS 

Italia, San Marino e Città del Vaticano

  DHL standard  

  Delivery within 3-4 working days**  

< 50,00€

EUR 8,00

> 49,99€

FREE

UE

DHL standard

Delivery within 3-4 working days**

< 200,00€

EUR 10,00

> 199,99

FREE

U.S.A., Australia, Russia, New Zealand,

China, Hong Kong, Macau, Singapore,

South Korea, Taiwan, Japan, Philippines,

Kuwait, Oman, Qatar, Saudi Arabia, 

United Arab Emirates, India, Canada * 

DHL standard

Delivery within 3-4 working days**

< 300,00€

EUR 50,00

> 299,99

FREE

REST OF THE WORLD*

DHL standard

 Delivery within 3-4 working days** 

< 500,00€

EUR 50,00

> 499,99

FREE

 

* Import taxes and customs duties will be charged on an individual basis directly upon shipment as far as non-European Union (EU) countries are concerned, and will not be refunded by Wise Srl in case of a return.

** Delivery times are sensitive to change.

All shipments are insured against theft and accident damage.

 

Shipping details

 

Orders received by WISEBOUTIQUE.COM are dispatched from Monday to Friday.
Orders placed during the weekend are handled the following Monday. 
 
For orders placed by new customers,WISEBOUTIQUE.COM reserves the right to cross-check the company that issued the credit card and the customer's bank, in order to verify the truthfulness of the transaction and then proceed to deliver the ordered goods.
 

Please note that during sales season, the handling time could last longer. 

 

 

For RUSSIA destination we ship through SDA (in collaboration with Russian Post).

 

U.S.A. importer requirements:

WISE does not have a branch in the U.S.A. to import the orders, therefore the client is considered the final importer. Private U.S.A. citizens and non-U.S.A. citizens residing in the U.S.A. who import Internet goods from abroad are required to have a Social Security Number or Tax ID and must release this number willingly to the express courier or broker.

Non-U.S.A. citizen/resident who DO NOT have a USA Social Security can provide a CBP - Customs Border Protection - assigned number. The process to obtain a CBP assigned import number generally takes 10 business days.

For more information, please visit the U.S.A. government site for Customs Border Protection: http://www.cbp.gov/

 

If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the WISEBOUTIQUE.COM commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

 

 

For further information, please see our Terms & Conditions"