Privacy Wise boutique

Shipment & Fees

Shipping methods, shipping costs and delivery times

 

WISEBOUTIQUE.COM ships worldwide using DHL express service.

Orders are shipped from Wise Srl, Cremona, Italy – from Monday to Friday.

Delivery to Russian customers is processed by SDA Export Box service (Postal Service) upon request. In this case, delivery process could take few days more than usual (until one week from the order receipt).

Orders placed during the weekend are handled the following Monday.


For orders placed by new customers, WISEBOUTIQUE.COM reserves the right to cross-check the company that issued the credit card and the customer's bank, in order to verify the truthfulness of the transaction and then proceed to deliver the ordered goods.

 

All our shipments are insured against theft and accidental damage at no additional cost to the client.

Please note that during sales season, the handling time could last longer.

 

You can get more information about delivery from your personal profile.

For further informarion or variation, please contact our customer care.

 

 

DESTINATION                       

SHIPPING

ORDER AMOUNT*

COST*

Italia, San Marino e Città del Vaticano

 

Type: Express

Delivery time: 2-3 working days      

< 100

10

Italia, San Marino e Città del Vaticano

 

Type: Express

Delivery time: 2-3 working days

> 100

Free

UE

 

Type: Express

Delivery time: 2-3 working days

< 200

10

UE

 

Type: Express

Delivery time: 2-3 working days

> 200

Free

 

U.S.A., Australia, Russia, New Zealand, China, Hong Kong, Macau, Singapore, South Korea, Taiwan, Japan, Philippines, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, India, Canada**

 

Type: Express

Delivery time: 2-3 working days

< 500

30

 

U.S.A., Australia, Russia, New Zealand, China, Hong Kong, Macau, Singapore, South Korea, Taiwan, Japan, Philippines, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, India, Canada**

 

Type: Express

Delivery time: 2-3 working days

> 500

Free

 

Rest of the world**

 

 

Type: Express

Delivery time: 2-3 working days

< 500

50

 

Rest of the world**

 

 

Type: Express

Delivery time: 2-3 working days

> 500

Free

 

 

 

* Amount expressed in Euro
** For countries outside of European Union shipping fee does not include import duties, which must be paid upon delivery.

 

U.S.A. importer requirements:
WISE does not have a branch in the U.S.A. to import the orders, therefore the client is considered the final importer. Private U.S.A. citizens and non-U.S.A. citizens residing in the U.S.A. who import Internet goods from abroad are required to have a Social Security Number or Tax ID and must release this number willingly to the express courier or broker. Non-U.S.A. citizen/resident who DO NOT have a USA Social Security can provide a CBP - Customs Border Protection - assigned number. The process to obtain a CBP assigned import number generally takes 10 business days. For more information, please visit the U.S.A. government site for Customs Border Protection: http://www.cbp.gov/

If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the WISEBOUTIQUE.COM commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

For further information about return policy, please see our "Terms & Conditions"